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Hidden Palace

SERVICES

The Team at Hidden Palace Bali is handpicked from some of the best professionals on the island. This coupled with excellent training and motivation allows us to offer you an unforgettable service experience.

Team Manager
Your private Team is headed up by a full time professional Manager who has many years of experience
with some of the best international hotel groups and villas in Bali

Chef
available to prepare dishes from a wide ranging menu for breakfast, lunch and dinner
(or help you prepare your creation, and exchange tips along the way!)

Butler Service
Available to help out around the estate throughout the day and night.

Concierge Service
all day concierge service is available to do your daily shopping, organize tours, make reservations,
and in general make your life in Bali a breeze

House Keeping Service
full daily housekeeping service including evening turn-down service
Security Service
For your peace of mind the Palace Team includes a security and cooperate with Ubud Hangin Garden Hotel security team
protecting the palace through day and night.

Gardening/Pool Cleaning Service
your swimming pools will be cleaned on a daily basis , and as you can imagine it takes a lot of
ongoing effort to keep the 1000+ species of plants in perfect shape!

Additional Complimentary Service

  • Return airport transfers – in your private car, full air conditioner and selection of soft drinks.
  • Daily American Breakfasts
  • Complementary drinking water and tea
  • Daily Tropical fruit basket
  • Large DVD library
  • Library for your reading pleasure during your stay
  • Postal service (at cost)

A’La Carte Service

In-Villa SPA Service
choose from a full range of massages available from one of the best spas on the island

Laundry & Dry Cleaning Services
our staff will organize pickup and delivery

Baby Sitting Service
available with a few hours notice

Transportation Service
available with very short notice. Car/Driver, available for both short and long term rental, both with or without a driver

Shopping Service
all your food/grocery shopping done and delivered at cost (no service fee)
(you will be provided with the actual receipts)

English Speaking Doctor
on call 24 hours a day, for The Palace visits